I am unable to raise invoice, what should I do now?

I am unable to raise invoice, what should I do now?

There could be the following reasons why you are not able to raise the invoice from our panel:
  1. Transactions are in validated state: This means that your transactions are approved, however, the advertiser is yet to pay Cuelinks the amount for validated transactions. Once the advertiser pays us, the transactions status is changed from Validated to Payable state.
  2. Transactions are in payable state: If your transactions are in payable state and you are not able to raise invoice, this means that your minimum payable earnings have not reached our payment threshold limit i.e. INR 500 for Indian publishers and INR 20000 for international publishers.
  3. Transactions are in pending state: This means that the transactions are yet to be analysed by the advertiser, it generally takes an average of 60 days for advertiser to check the transaction and provide their approval status. Upon receiving validation reports, we change the status of transactions to validated (if approved) and rejected (if rejected) by the advertiser.
If your queries are not covered in the above topics, you can always send us an email to support@cuelinks.com or can also raise ticket from the panel.

    • Related Articles

    • What are Cuelinks payment terms ?

      Cuelinks has updated its payment terms to campaign-wise validations. Once the validations are completed and we receive payments, we will mark your earnings as "payable" in your account. Once your payable earnings reach INR 500 (for Indian bank ...

    • What is the minimum payment criteria?

      The minimum payment criteria for Cuelinks is that payable earnings should be equal to or more than INR 500 for publishers with an Indian bank account, and INR 20,000 for publishers with a bank account outside India. It's important to note that for ...

    • What are the payment dates?

      For publishers with a domestic bank account in India, we pay every Friday. For example, if you raise an invoice on Thursday, you will be paid on Friday. However, if you raise an invoice on Friday, you will receive payment on the following Friday. ...

    • How do I generate invoice?

      Once your transaction status are into "Payable" state and have crossed the minimum payment threshold (INR 500 for publishers having Indian bank account, and INR 20000 for publishers having bank account outside India). You will be able to see a ...

    • What are the various validation parameters ?

      Below is the information regarding the Status (refer : reports->Earning reports): Pending: This means a transaction is created and it's in pending state. Any transaction which gets created on our panel, its default state is always "pending". ...