I am unable to raise invoice, what should I do now?

I am unable to raise invoice, what should I do now?

There could be the following reasons why you are not able to raise the invoice from our panel:
  1. Transactions are in validated state: This means that your transactions are approved, however, the advertiser is yet to pay Cuelinks the amount for validated transactions. Once the advertiser pays us, the transactions status is changed from Validated to Payable state.
  2. Transactions are in payable state: If your transactions are in payable state and you are not able to raise invoice, this means that your minimum payable earnings have not reached our payment threshold limit i.e. INR 500 for Indian publishers and INR 20000 for international publishers.
  3. Transactions are in pending state: This means that the transactions are yet to be analysed by the advertiser, it generally takes an average of 60 days for advertiser to check the transaction and provide their approval status. Upon receiving validation reports, we change the status of transactions to validated (if approved) and rejected (if rejected) by the advertiser.
If your queries are not covered in the above topics, you can always send us an email to support@cuelinks.com or can also raise ticket from the panel.

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